As a manager, you have the opportunity to empower your staff. This session will highlight how to use a key skill to develop your team.By integrating coaching in your organization, you can identify performance problems much faster .Come prepared to learn how to develop your staff, to build / improve relationships & manage conflict at work. You will walk away with:
An understanding of the difference between putting on a manager vs coaching ha How coaching looks in practice (including a tool to use) Practicing how to communicate with empathy Feeling more confident to develop your staff & manage conflict.
Learning Objectives:
Upon completion, participants will be able to:
- Recognize the difference between managing & coaching when it comes to building relationships & managing conflict.
Learn how to recognize the opportunities and gaps of when to put a coaching hat on when leading their staff.
Participants will know how to define active listening & how empathy can strengthen workplace relationships
